Privacy Policy

Last updated: February 26, 2026

1. Introduction

TrvlClubs ("we," "our," or "us") operates the TrvlClubs website and golf club rental service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using TrvlClubs, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information You Provide

When you make a reservation or interact with our services, we may collect:

  • Contact information: Full name, email address, and phone number
  • Delivery information: Vacation rental or hotel address, gate codes, lockbox instructions, and delivery notes
  • Booking details: Check-in and check-out dates, selected equipment preferences, and reservation history
  • Host partnership inquiries: Name, email, city, property count, property URL, and notes submitted through our host signup forms

Payment Information

All payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We do not store your credit card number, expiration date, or CVV on our servers. We retain only a transaction reference ID to link payments to reservations.

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

  • Usage data: Pages visited, time spent on pages, click patterns, and booking funnel progression
  • Device information: Browser type, operating system, and screen resolution
  • Advertising data: Google Click Identifiers (GCLID) for ad attribution

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your golf club rental reservations
  • Coordinate equipment delivery and pickup at your vacation stay
  • Send booking confirmations, status updates, and delivery notifications via email
  • Communicate with you about your reservation (including via phone for delivery coordination)
  • Process payments and refunds
  • Improve our website, services, and user experience through analytics
  • Run advertising campaigns and measure their effectiveness
  • Respond to host partnership inquiries
  • Comply with legal obligations

4. Third-Party Services

We share your information with the following third-party service providers who assist us in operating our business:

  • Stripe: Payment processing. Stripe's privacy policy is available at stripe.com/privacy.
  • Supabase: Database and authentication infrastructure for storing reservation data securely.
  • Google Analytics & Google Ads: Website analytics, conversion tracking, and remarketing. Google's privacy policy is available at policies.google.com/privacy.
  • PostHog: Product analytics to understand how users interact with our website and improve our service.
  • Resend: Transactional email delivery for booking confirmations and updates.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies for:

  • Essential cookies: Required for authentication and basic site functionality
  • Analytics cookies: Used by Google Analytics and PostHog to understand site usage and improve our service
  • Advertising cookies: Used by Google Ads for conversion tracking and remarketing

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to complete your reservation, comply with legal obligations, resolve disputes, and enforce our agreements. Reservation data is retained for accounting and legal compliance purposes. You may request deletion of your personal data by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over HTTPS encryption, and payment processing is handled by PCI-DSS compliant providers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Opt-out: Opt out of marketing communications or certain data processing activities

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us using the information below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: